|Product Warranties > Le Creuset Cast Iron Warranty|
Enameled cast iron is warranted to you by LE CREUSET OF AMERICA, INC., to be free from defects in material and workmanship at the time of its purchase. For this Lifetime Limited Warranty to apply, you must follow the care and use instructions provided with the product. This warranty covers normal household use only. This warranty does not cover damage from abuse , commercial use or other non-consumer use, neglect, abnormal wear or tear, overheating, or any use not in accordance with the cookware instructions provided with the product. This warranty does not cover damages such as the cost of repairing or replacing other property that is damaged due to a defect in product, the cost for transportation of the product to get warranty service, loss of time, loss of use, or other consequential or incidental damages.
Le Creuset Cast Iron Warranty
This Lifetime Limited Warranty covers the original retail consumer purchaser, or a consumer who receives the product new and unused as a gift from the original retail purchaser. Coverage terminates if a covered consumer sells or otherwise transfers the product. This warranty is provided only to consumers, and all express and implies warranties to non-consumers are disclaimed.
Defective cookware will be replaced, free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production. Replacement with the same color of cookware cannot be guaranteed.
To make a claim under this Lifetime Limited Warranty you must mail the cookware, postage prepaid, to the address below. Please enclose your return address and a brief note explaining the defect.
When returning cookware, the owner will need to call, toll-free, 1-877-CREUSET(273-8738) Consumer Services to pre-authorize the return. At that time, a return authorization number will be assigned. Consumer Services will convey to you that number and any other instructions that may be required.
LE CREUSET OF AMERICA, INC
ATTN: CONSUMER SERVICES
114 Bob Gifford Blvd.
Early Branch, SC. 29916 USA
This Lifetime Limited Warranty is made solely by LE CREUSET OF AMERICA, INC., and no other person or entity. This Lifetime Limited Warranty is the only express warranty provided for Le Creuset cast iron cookware.
For all warranty inquiries, please contact Le Creuset directly at 1-800-827-1798 or online at www.lecreuset.com.
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