LE CREUSET OF AMERICA, INC. guarantees the Screwpull Lever Model for ten years from the date of purchase against all defects in materials and workmanship providing the product has been used as instructed and only as a cork remover.
If a claim under the guarantee is made, LE CREUSET OF AMERICA, INC., reserves the right to repair or replace the product free of charge, providing that the product has been returned to LE CREUSET OF AMERICA, INC., postage paid. The address is below.ALL RETURNED GOODS MUST BE ACCOMPANIED BY THEIR PROOF OF PURCHASE.LE CREUSET OF AMERICA, INC., does not guarantee the screw or its coating against damage caused by normal wear and tear or by circumstances beyond its control e.g. the conditions under which the corkscrew is used or the specific materials of the cork.The ten-year guarantee does not cover the normal wear and tear of the product, nor does it cover the consequences of misuse of the product, nor does it cover the use of the product in a professional environment, e.g., in restaurants.
Any questions can be directed to:Le Creuset of America Inc.
PO Box 67 - 114 Bob Gifford Blvd.
Early Branch, SC 29916
Free Helpline: (877) CREUSET